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Howlong does the campaign last?
The campaign runs from now until Oct 15, 24:00 (Los Angeles time, equivalent to Oct 16, 15:00 Beijing time).
Underwhat conditions will I receive compensation?
If you place your order before Oct 15, 24:00 (Los Angeles time) but by Oct 31, 24:00 (Los Angeles time) your package is not marked Delivered, you will be eligible for compensation.
👉 Rest assured, every eligible case will be honored with compensation.
Whatsituations are excluded from compensation?
- Incomplete or incorrect address
- Missed recipient
- Customer refusal or address change
- Delivery failure caused by customer
- Remote area/island delays
- Force majeure (severe weather, natural disasters, strikes, government restrictions, etc.)
Whatare the scope, form, and rules of compensation?
- Scope:Applies only to orders shipped to the US, Canada, and the UK.
- Form:No-minimum coupon (site use only, cannot be exchanged for cash).
- Amount rule: Rounded up to the nearest whole dollar (e.g. $50.01 → $51).
- Usage:Issued within 72h after verification, valid for 30 days.
- Shipping note: Orders below $19.9 (free shipping threshold) must still pay delivery fees.
- Application: Compensation is not automatic. Customers must contact us directly:
- 📧 Email: support@picsqueen.com
- 📱 WhatsApp: +1 (425) 472-8160
- Final interpretation belongs to Picsqueen.